Privacy Policy
Last updated: 28 August 2026
This policy explains what personal data Zubeldia collects when you shop with us at zubeldia.com, and how we look after it.
1. What we collect
Name, delivery and billing address, email, phone number, order history, and payment confirmation details (we do not store full card numbers — these are handled by our payment processor).
2. Why we collect it
To process and deliver your order, handle returns and customer service, prevent fraud, and — where you've opted in — send you offers and updates by email.
3. Legal basis
We process your data to fulfil our contract with you (your order), to meet legal obligations (such as tax records), and, where you've given consent, for marketing purposes.
4. Who we share it with
Delivery carriers, payment processors, and IT service providers who help us run the store — all under data processing agreements. We never sell your personal data.
5. Cookies
We use essential cookies to run the store and, with your consent, analytics and marketing cookies to understand how the site is used and improve it.
6. How long we keep it
Order data is kept for as long as required by tax and accounting law. Marketing data is kept until you unsubscribe or ask us to delete it.
7. Your rights
Under GDPR and UK GDPR, you can ask to access, correct, delete, or export your data, and can withdraw marketing consent at any time. Email contact@zubeldia.com to exercise any of these rights.